Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often used to pay a premium above the cost of a normal telephone call.The EU Consumer Rights Directive 2011/EU/83 came into force on 13 June 2014. Implementation detail, and hence the level of success in achieving this aim, varies considerably from country to country.
A 1-900 telephone number, in the North American Numbering Plan, has the form 1-900-###-####, and is often called a 900 number or a 1-900 number ("one-nine-hundred").
This practice continues, along with the use of these numbers for things such as software technical support, banking access, and stock tips.
Adult entertainment 900 numbers have been largely absent from AT&T and MCI since 1991.
A call to either one of these numbers can result in a high per-minute or per-call charge.
For example, a "psychic hotline" type of 1-900 number may charge .99 for the first minute and 99 cents for each additional minute.
Computer criminals have used premium-rate numbers to defraud unsuspecting Internet users.